Wherever the Journey Takes You.
MyPocketDoc connects you to a doctor, 24/7, for Urgent Medical Needs
Urgent Medical Care
Urgent Medical Care (UMC) is a specialised service provided by a team of real doctors operating 24/7 on the MyPocketDoc platform. It is designed to provide professional medical assessments for urgent but non-life-threatening conditions. Unlike an AI-driven service, UMC connects you directly with a licensed doctors who can provide a human-led assessment.
The UMC service provides real-time medical assessments using the vital signs collected from the MyPocketDoc Multi-parameter Health Data Collection Medical Device. Our panel of doctors are available around the clock to review your vitals and provide a professional assessment, giving you peace of mind and guiding you toward the most appropriate course of action
Urgent Medical Care in Action
This video provides a first-hand look at the UMC service, demonstrating how you can receive a professional medical assessment from a licensed doctor. You'll witness the seamless process of using the MyPocketDoc app and device to collect your vital signs and how that data, including your NEWS score, is sent directly to a panel doctor for an immediate consultation. See how a doctor reviews your information in real-time to provide a clear, confident diagnosis and treatment plan, bringing expert care directly to you.
Features of Urgent Medical Care (UMC)
Integrated with MyPocketDoc Medical Device
UMC works directly with the MyPocketDoc Multi-parameter Health Data Collection Medical Device to automatically obtain vital signs, including Blood Pressure, Temperature, SpO2, Respiratory Rate, and Heart Rate.
NEWS Score Assessment
The system is integrated with the NEWS Score algorithm, which instantly produces a score to determine the level of medical attention a patient requires.
Comprehensive Patient History
It records and stores a complete history of all a patient's vital signs and past assessments, providing a valuable long-term health record.
Medication Prescription
The platform includes a feature for managing and recording medication prescriptions
Who Should Use It?
The UMC service is ideal for individuals who require a prompt medical assessment from a doctor for an urgent, non-emergency condition
It should be used when you:​
Are experiencing a health concern that you feel requires professional medical advice.
Need a doctor's opinion for an urgent issue but are unable to visit a clinic or hospital immediately.
Want a direct assessment from a licensed medical professional using your real-time vital signs.
Medical Device Integration
For a complete and accurate health assessment, the Urgent Medical Triaging (UMT) system, powered by the AI Healthcare Advisor DK, must be used in conjunction with the MyPocketDoc Multi-parameter Health Data Collection Medical Device. This is because the device is specifically designed to capture the vital signs essential for calculating the National Early Warning Signs (NEWS) score, which include: Blood Pressure (BP), Temperature, Heart Rate, SpO2 and Respiratory Rate
A step-by-step guide to use Urgent Medical Care (UMC)
STEP 1
Download & Subscribe
A user downloads and registers on the MyPocketDoc app, then subscribes to the UMC service.
STEP 2
Top-Up Credit
The user tops up their account with sufficient call credits to use the UMC feature.
STEP 3
Start UMT
The user opens the app and selects UMC. They then follow the instructions to collect their health vital signs using the MyPocketDoc Medical Device.
STEP 4
Start Data Collection
The app automatically connects the user to an available panel doctor, who can immediately access the collected vital signs.
STEP 5
DK Analysis and Recommendation
The doctor reviews the automatically generated NEWS score along with the user's symptoms and vital signs. They then perform a professional assessment and provide a clear recommendation and advice.
